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Terms of Service

Effective Date: June 24, 2025

1. Eligibility

You must be at least 18 years old to use SettleInn DriveU. By using our services, you confirm you have the legal authority to enter into these Terms.

2. Our Services

SettleInn DriveU provides ride-hailing, moving, and transport coordination services. We connect passengers with independent drivers, and in some cases, with moving or transportation partners. We do not guarantee availability of rides, vehicles, or drivers at all times.

3. User Accounts

To use our services, you must create an account with accurate and up-to-date information. You are responsible for maintaining the confidentiality of your login details and all activities under your account.

4. Payments

All payments are processed securely through PCI DSS Level 1 compliant processors. You authorize SettleInn DriveU to charge your selected payment method for all ride and service fees. Prices may vary based on location, demand, and distance. Fare estimates are provided for convenience only.

5. Cancellations & Refunds

Cancellation policies may apply depending on when a ride or moving service is cancelled. Refunds, if applicable, will be issued in accordance with our cancellation policy.

6. Driver & Passenger Responsibilities

Passengers must provide accurate trip details, respect drivers, and comply with laws during rides. Drivers must maintain valid licenses, vehicle insurance, and comply with safety requirements. Misuse of the service, abusive behavior, or unlawful activity may result in suspension or termination.

7. Safety

We prioritize safety and vet drivers in line with industry standards. However, SettleInn DriveU is not responsible for actions of third-party drivers or events outside our control. Users must act responsibly and report any safety concerns immediately.

8. Prohibited Conduct

You agree not to misuse the platform for fraudulent, unlawful, or harmful activities; attempt to reverse engineer, hack, or disrupt our systems; or harass, abuse, or endanger any driver, passenger, or staff.

9. Intellectual Property

All content, trademarks, and materials provided through SettleInn DriveU remain the property of SettleInn Transport Inc. You may not use our brand, logos, or materials without written permission.

10. Limitation of Liability

SettleInn DriveU is a platform connecting users with independent drivers. We do not control drivers’ conduct. To the fullest extent permitted by law, SettleInn DriveU shall not be liable for indirect, incidental, or consequential damages arising from your use of the services.

11. Indemnity

You agree to indemnify and hold harmless SettleInn Transport Inc., its affiliates, officers, and employees from any claims, damages, or losses arising from your use of the services or violation of these Terms.

12. Privacy

Your use of SettleInn DriveU is also governed by our Privacy Policy, which explains how we collect and protect your information.

13. Termination

We may suspend or terminate your access to the services at any time, without liability, if you violate these Terms or engage in harmful behavior.

14. Governing Law

These Terms are governed by the laws of Ontario, Canada. Any disputes will be subject to the jurisdiction of the courts in Ontario.

15. Changes to Terms

We may update these Terms from time to time. Continued use of the services constitutes acceptance of the updated Terms.

16. Contact Us

SettleInn Transport Inc. (DBA SettleInn DriveU)
124 Cedar Street, Sudbury, ON P3E 3L6
📧 Contact@settleinn.app
☎️ +1 249-360-0777