Introduction
SettleInn Transport Inc. (“SettleInn”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and secure your information when you use our services, including housing, settlement support, moving, transportation, and related solutions.
1. Information We Collect
- Personal Information: Name, contact details, identification (where legally required), booking details.
- Housing & Moving Data: Rental preferences, property information, moving schedules, pick-up and delivery locations.
- Payment Information: Billing details processed through PCI DSS-compliant payment processors (we do not store or process full card numbers directly).
- Device & Technical Data: IP address, device identifiers, app and website interactions.
- Support & Compliance Data: Communications with us, documents required for settlement assistance, and records needed for compliance.
2. How We Use Your Information
- Deliver housing, moving, settlement, and transportation services.
- Process payments securely and in line with PCI DSS standards.
- Verify identity, confirm bookings, and ensure safety.
- Communicate updates, confirmations, and customer support.
- Comply with laws, regulations, and reporting obligations.
3. How We Share Information
We may share your information only in the following cases:
- Service Delivery: With landlords, drivers, moving teams, and trusted partners needed to provide your requested service.
- Payment Processing: With certified payment providers who comply with PCI DSS.
- Legal Obligations: With law enforcement, regulators, or courts as required.
- Business Operations: With vendors that support IT, analytics, communications, or compliance — under strict confidentiality agreements.
- Corporate Transactions: In case of a merger, partnership, or acquisition involving SettleInn.
We never sell your personal information.
4. Data Security
- Encrypted transmission of all personal and payment information.
- PCI DSS-certified payment processors.
- Access controls and role-based permissions for staff.
- Continuous review and monitoring of systems.
5. Data Retention
We keep your information only for as long as necessary to provide services, comply with laws, and resolve disputes. When no longer needed, it is securely deleted or anonymized.
6. Your Rights
Depending on your location, you may have rights to:
- Access the personal information we hold about you.
- Request corrections or updates.
- Request deletion, subject to legal and contractual limits.
- Withdraw consent for non-essential data use.
To exercise these rights, please contact us using the details below.
7. Children’s Privacy
Our services are intended for adults. We do not knowingly collect data from individuals under 18.
8. International Data Transfers
If you access SettleInn services outside Canada, your data may be stored or processed in Canada, where laws may differ from your country of residence.
9. Updates
We may update this policy from time to time. Changes will be posted on our website with an updated “Effective Date.”
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, you may contact us at:
SettleInn Transport Inc.
124 Cedar Street, Sudbury, ON P3E 3L6
📧 Contact@settleinn.app
☎️ +1 249-360-0777